Account Basics

Can I change my WriterZen login email?
For security reasons, we are unable to allow you to change your login email. We can however assist you in switching to a new email account if you would like...
Thu, 25 Nov, 2021 at 10:23 PM
How do I change or reset my password?
This setting is available on our profile page. You can edit your password by clicking on your Profile.  Please see the image below: If you would l...
Thu, 25 Nov, 2021 at 10:24 PM
How do I cancel my account?
Simply contact our customer service centre and one of our representatives will assist you. Don't forget to send us your account information as well as ...
Thu, 25 Nov, 2021 at 10:28 PM
What day account credit will reset every month?
Your data will be refreshed at the beginning of your billing cycle, which in your case is on the day you purchased the package. On your account informat...
Thu, 25 Nov, 2021 at 10:28 PM