Account Basics

How do I change or reset my password?
This setting is available on our profile page. You can edit your password by clicking on your Profile.  Please see the image below: If you would l...
Fri, 26 Nov, 2021 at 10:24 AM
How do I cancel my account?
To cancel your account, kindly follow our instructions here: Step 1: Go to your Profile page on the Dashboard and Choose Update Subscription. Step 2: ...
Wed, 27 Jul, 2022 at 11:21 AM
Can I change my WriterZen login email?
For security reasons, we are unable to allow you to change your login email. We can however assist you in switching to a new email account if you would like...
Fri, 26 Nov, 2021 at 10:23 AM
What day account credit will reset every month?
Your data will be refreshed at the beginning of your billing cycle, which in your case is on the day you purchased the package. On your account informat...
Fri, 26 Nov, 2021 at 10:28 AM
What to do if you have problems with Writerzen?
In this article, we will consider the situations when your Writerzen does not work properly: Cannot log in with my Writerzen account There's somethin...
Thu, 17 Feb, 2022 at 11:25 AM
What is your policy regarding user data?
Any information about an identified individual, whether true or false, is considered to be personal data: - Based solely on that data; or - Using the data...
Wed, 16 Feb, 2022 at 2:18 PM
How can I put a hold on my account?
What Does "Hold" Mean? Placing a hold on your account is not the same as closing or canceling your account. There is no need to re-activate yo...
Mon, 11 Jul, 2022 at 1:46 PM